Pay with your HSA | FSA
Use HSA or FSA funds for your Lila subscription
Lila has partnered with Flex so qualified customers can use their Health Savings Account (HSA) or Flexible Spending Account (FSA) to purchase a Lila subscription.
How to use your HSA | FSA
Three simple steps, fully handled through Flex at checkout.
Choose Flex at checkout
Start your subscription and select 'Check out with HSA/FSA with Flex.'
Quick consultation
Complete a short text-based telehealth consultation, no video required, to confirm eligibility.
Pay and get reimbursed
Enter your HSA/FSA card, or pay by card and submit the itemized receipt to your administrator.
FAQ, helpful tips & disclaimer
What are HSA and FSA accounts?
Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) let you set aside pre-tax dollars to cover qualified health and wellness expenses. If you're not sure whether you have one, check with your employer or health plan provider.
Are Lila subscriptions eligible for HSA/FSA reimbursement?
Lila subscriptions may be eligible for HSA and FSA reimbursement with a Letter of Medical Necessity (LMN) from a healthcare provider. Eligibility can vary by plan administrator, so we recommend checking with your HSA/FSA provider for details.
How do I know if I'm eligible to use HSA/FSA funds for Lila?
Eligibility has two parts. First, your account: not every health plan offers HSA or FSA benefits, so check with your employer or health insurance provider. Accounts must be funded by the user. Second, medical eligibility: complete a short text-based consultation with a doctor through Flex to verify your eligibility, no video required.
Can I pay with my HSA/FSA card at checkout?
Yes. At checkout, select "Check out with HSA/FSA with Flex." You'll be prompted to complete a brief telehealth consultation to confirm eligibility. Then you can enter your HSA/FSA card details, or pay with a credit/debit card and submit the receipt to your administrator for reimbursement.
How do I get a receipt to submit for reimbursement?
After you purchase your annual Lila subscription, Flex will email you both a Letter of Medical Necessity and an itemized receipt within 2 hours. Keep these documents in case your HSA/FSA provider or the IRS requests additional documentation.
I didn't receive a receipt after my purchase, what do I do?
Check your spam folder first, as emails from notifications@withflex.com are sometimes filtered. If you still can't find it, email support@tidalflow.ai with the email address associated with your order and we'll help you get it sorted.
What is a Letter of Medical Necessity, and do I need one for Lila?
Most FSA providers require a doctor's note or Letter of Medical Necessity to approve reimbursement. The letter confirms that your subscription supports a specific health need, in this case perimenopause symptom management and nutrition coaching.
Use it before you lose it
FSA balances usually expire at the end of the plan year. Applying yours toward a Lila subscription is a simple way to make sure your funds don't go to waste.
Legal disclaimer
Lila does not determine individual eligibility for HSA or FSA reimbursement and cannot guarantee that your subscription will qualify. Coverage and requirements vary by provider. Please confirm with your HSA/FSA administrator before making a purchase or submitting a claim.
Ready to put your benefits to work?
Download Lila and check out with Flex to use your HSA or FSA funds.